Paper plates? Glasses? something anything? The staff response here was inappropriate in any customer service situation not just this one. The room had plenty of space had nice kitchen area, however a few foam cups and not a single other kitchen amenity was sad. When we entered the room we had found that not to be true, when front desk was asked the response "Online is usually wrong, and we didn't know what we were booking and it was our fault," Granted we are not there to play PlayStation the whole time, but booking a kids suite and paying the extra money with many kids to enjoy a birthday party a few days sounded fun.
Six flags great escape lodge groupon tv#
Our group booked a large suite on the third Floor, online the room description stated a Play Station system was in the room ready to be used as well as a TV in the kids bunk area. Even way past check in time people were still waiting, and being told rooms were not ready at all and check back later with no compensation or adjustments to their stay. First issue with this stay was the over 1 hour wait just to check in at the front desk, in the numerous times we have been there I've never seen this go on. When we usually visit, the water park is empty( good luck I guess), the rooms are clean and ready, the staff is helpful, the caliber of people are relaxed and enjoying the amenities. This time however was a real test of the staff and how things really run at busy times. We travel often and take advantage of mid week rates and special offers with our kids etc. I will start off saying I have been to this property many times, in fact 3 times this year alone and have not had any problems or issues.
Six flags great escape lodge groupon free#
Free self parking is available onsite.I Rated one star because I want to make sure management reads this and responds appropriately as they did to others on here.
Planning an event in Queensbury? This resort has 4800 square feet (446 square meters) of space consisting of conference space and a meeting room. Cooked-to-order breakfasts are available daily from 8 AM to 10:30 AM for a fee.īusiness, Other Amenities Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Wrap up your day with a drink at the bar/lounge. Snacks are also available at the coffee shop/cafe. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and wedding services.ĭining Enjoy American cuisine at Johnny Rockets, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Īmenities Take advantage of recreation opportunities including a lazy river and a fitness center. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Rooms Make yourself at home in one of the 200 guestrooms featuring refrigerators and flat-screen televisions. This family-friendly resort is 1.2 mi (2 km) from Adirondack Outlet Mall and 4.4 mi (7 km) from Cool Insuring Arena. Property Location Located in Queensbury, Six Flags Lodge & Indoor Waterpark is in the mountains, a 2-minute drive from The Great Escape and Hurricane Harbor and 5 minutes from Outlets at Lake George.
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